LG Energy Solution, Ltd. (hereinafter referred to as “The Company”, “we”, or “us” interchangeably) cares about your privacy. The purpose of this Privacy Policy is to explain what personal data we collect, how we collect it, use it and share it, and what controls and rights you may exercise with respect to your personal data. The protection of your privacy when processing personal data is important to us. We therefore process your personal data in compliance with the relevant data protection regulations.

The Company may amend this Privacy Policy as required by relevant laws or Company’s internal regulation.

Data Collection

1.      Information We Collect

[Name, Email, Country, Company, Department, Position, Interests]

2.      Purpose for Collection

[Direct Marketing (including by email, eDM, and website]

[Introduction of LG Energy Solution’s products and service offerings]

[Satisfaction survey]

3.      Methods of Collection

[Voluntarily complete a form via digital based channels such as web links, QR codes, etc.]

[Use or view our website via your browser’s cookies.]


Retention Period and Data Security

We retain your information for the period as required by the law and in accordance with our data retention policies. You may request copies of our data retention policies by contacting us.

We take steps to secure your information and to destroy it once it is no longer necessary for our business purposes or the retention period has lapsed. In case of paper records, we use the paper shredder to dispose of such data or incinerate the paper. In case of electronic files, we delete the data in a manner that is intended to prevent restoration or re-identification.


We may share your information outside of our company in the following ways:

Service providers that assist with storage, marketing, and advertising.

Your Rights and Choices

You may have certain rights under the law in connection with the processing of your personal information.

1.      Correcting your Information

If you believe that we may have false or inaccurate information about you, you may request that we correct it. Please contact us at privacy.es@lgensol.com to submit your request.

2.      Marketing Opt-Out

If you wish to opt-out of receiving our marketing communications, use the unsubscribe mechanism included in the marketing communication or contact us at privacy.es@lgensol.com. Even if you opt out of marketing, you may still receive administrative or transactional communications from us.

3.      California Privacy Rights

If you are a California resident, you may request certain information regarding our disclosure of certain categories of personal information to third parties for those third parties’ direct marketing purposes. To make such a request, please contact us at privacy.es@lgensol.com. This request may be made no more than once per calendar year, and we reserve our right not to respond to requests submitted other than to the email or mailing addresses specified below. Note that we do not currently share personal information with third parties for those third parties’ direct marketing purposes.

In addition, California residents may have the following additional rights under the California Consumer Privacy Act:

- The right to know: You have the right to request to know (ii) the categories of personal information we have collected about you in the last 12 months; (ii) the specific pieces of personal information we have about you; (iii) the categories of sources from which that personal information was collected; (iv) the categories of your personal information that we sold or disclosed in the last 12 months; (v) the categories of third parties to whom your personal information was sold or disclosed in the last 12 months; and (vi) the purpose for collecting and selling your personal information.


- The right to deletion: You have the right to request that we delete the personal information that we have collected or maintain about you. We may deny your request under certain circumstances, such as if we need to comply with our legal obligations or complete a transaction for which your personal information was collected. If we deny your request for deletion, we will let you know the reason why.


The right to opt out: You have the right to opt out of the sale of your personal information.


The right to equal service. If you choose to exercise any of these rights, Kastle will not discriminate against you in anyway. If you exercise certain rights, understand that you may be unable to use or access certain features of our websites or services.

This Privacy Policy describes our practices over the last 12 months with respect to categories of information we collect, the sources of that information, and how we have disclosed it. We do not disclose your personal information to third parties who are not our service providers, nor do we sell your personal information.

You may exercise your right to know twice a year free of charge. You may use an authorized agent to submit a request. When we verify your agent’s request, we may verify your identity and request a signed document from your agent that authorizes your agent to make the request on your behalf. To protect your personal information, we reserve the right to deny a request from an agent that does not submit proof that they have been authorized by you to act on their behalf.

To exercise your rights, contact us at privacy.es@lgensol.com.

We will take steps to verify your identity before processing your request. We will not fulfill your request unless you have provided sufficient information for us to reasonably verify you are the individual about whom we collected personal information. We will only use the personal information provided in the verification process to verify your identity or authority to make a request and to track and document request responses unless you initially provided the information for another purpose.

4.      Nevada Privacy Rights

Nevada law gives residents the right to opt out of the sale of their personal information. We are not considered a data broker under the Nevada law and do not sell your personal information.


Do Not Track Signals

Some web browsers incorporate a “Do Not Track” (“DNT”) or similar feature that signals to websites that a user does not want to have his or her online activity and behavior tracked. We are committed to providing you with meaningful choices about the information collected on our website for third party purposes; however, we do not currently recognize or respond to browser-initiated DNT signals.


Protection of Children’s Privacy

We do not knowingly or intend to collect any information from children under 13 or equivalent minimum age as prescribed in the laws in relevant jurisdiction.


Contact Us

You may contact us at privacy.es@lgensol.com if you have any questions about this Privacy Policy or our data handling practices.